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Necton aims at satisfying and meeting the expectations of its customers, fostering a relationship based on trust and professionalism.

Service levels were defined to try to meet the needs of Customers who are constantly reviewed in order to better adapt to constant changes created by the market.

In order to maintain this system, Necton believes that listening to its Customers is an efficient way to meet their needs, which is why all of the comments and complaints made are a reason for an internal analysis and later response.


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